Okay, bit of a strange one and I will say from the start this isn't my server, I was doing some work on it for someone (setting up cPanel, transferring accounts, CSF, Modsecurity etc) however, had to ask you guys what you think is wrong as I think a few people here use Online.net
The guy bought the server yesterday morning and I got my hands on the details soon after. He had backups in Dropbox so I got the server syncing to get to them whilst I set about doing the cPanel / CSF / Modesecurity stuff.
Got everything sorted a few hours later and went out. Came home and the guy I did it for was on Skype saying he received an email saying his account was terminated as of 1 March 2015, no reason etc. He got on the phone to their support who said it seemed to be a mistake their side and support had opened up a ticket for him to read - they had blocked / killed his account so he couldn't log in and read it and no emails sent.
He then called back, late Friday evening when Online should be on 24x7, and they have now told him he has to wait until Monday for a tech to sort it out / contact them.
Any ideas what is going on - from the looks of the email he got I would assume they have jumped the gun and terminated way too early?
Anyway, thought I would ask to see if anyone else may have an idea whilst he waits it out until Monday!!
@online_bene is an online rep here isn't he?