As a long time Google Apps user myself, I'm contemplating switching my Google Apps for business account to Zoho. Google knows plenty about me (because of my ancient Gmail account) and because of recent developments, I'd like to put less of my eggs in the Google basket. Zoho is a proper competitor that offers a great office suite and e-mail (with plenty of features), on top of a load of other software.
I'd be interested to hear people's experience with Zoho; ideally I'd like to hear from those that have made the switch from Google to Zoho. Other than that, any other views or comments on Zoho would be welcome as well. I really don't have much experience with it.
What are the differences, the pros and cons, the DOs and DON'Ts?