I have been following a thread on LowEndTalk where GreenValueHost decided to discontinue VPS services for certain customers. The customers were not abusing their VPSs or other shared resources. GreenValueHost decided to change their Acceptable Use Policy. Those customers had businesses and websites that were acceptable before the change, but were in violation of the new AUP.
GreenValueHost gave customers seven days to leave GreenValueHost. Customers were given the option to open a ticket and have their accounts transferred to another provider (HVH). The terms of the transfer (rates, continuation of pre-paid service, etc.) were not described.
I feel that seven days notice is not fair, sufficient, or reasonable to terminate customer VPSs when they are not abusing or impacting other customers. I argued that 60 days would have been a fair and reasonable period after notification. This way, customers would have sufficient time to learn about the policy change, gather information, determine a course of action, implement their choice, and troubleshoot whatever problems might arise as a result.
For reasons that I do not fully understand, the LowEndTalk thread never popped back to the top, even when new posts appeared. Here is a link:
After reading the discussion in the thread above, what do you think? How much time is reasonable notice under similar circumstances?