I have been having a lot of trouble with a provider. My vps was down for a month since they had HD issues with the node. I was hoping to get my data back but that never happened.
They did end up crediting me the one month but they had an up time credit policy they didn't follow.
They were still having connection issues in that location so I requested to be moved to another location, which they did.
They then decided that they wouldn't honor the specs of the VPS that i agreed to. It was a promotional plan they posted to LEB, but they changed the specs since the offer was posted.
They increased my rebill amount in WHMCS and are saying I have two options. Take the lower spec vps or cancel and they will apply a partial credit to my account.
Does this happen a lot? What would you do?