123system is well known here for their... professionalism. Those are just my 2 cents.
I tried to order a 15$ yearly kvm package from here: http://lowendbox.com/blog/123systems-18year-512mb-ssd-kvm-in-buffalo-or-los-angeles-and-more-kvm-offers/
Offer was on July 2, I tried to order it less than a day after they post it.
I tried to click on 512MB HDD Annual offer, but it was not working. So, I opened a ticket to their system and asked them to fix the ordering link. I also posted a comment in offer, asked the same thing, to fix the ordering link.
12 days later (!!!) they answered the ticket (after they closed it without an answer and a reopening from my side) saying:
15/07/2014 14:08 bharris || Staff
Helloo sir,
best offer we can provide for that package is currently $25/yr:
https://123systems.net/billing/cart.php?a=confproduct&i=1
From 15$ to 25$ and after... 12 days of ticket pending! before you start with (search about them in LET, blah, blah), I already have 2 small boxes with them and I know the quality of this provider. I know what they offer, but still... This behavior was something that should be stated here...