I'm not sure why any host would host their main website on a cPanel server.
Screen shot of cPanel Suspended http://i.imgur.com/bliQNts.png
Around 12 hours ago their SolusVM went offline (SolusVM link here http://184.154.1.90:5353/login.php ).
I opened a ticket around 12 hrs ago no response, so I was going to check the ticket again and now their main site is suspended.
What shocks me is their hosting their site on a cPanel, which most likely hosts other people as well.
Not a good idea to host billing system in a shared environment.