Just a warning to everyone this host http://www.bigrobsweb.co.uk/ is a scam because they suspended my vps without giving a reason. I thought my vps was down until I saw the status of my vps saying "suspended" I submitted a ticket to ask what the reason was but they never replied for over a week now.
I went to check my vps product page saw the suspension reason indicating "Overdue on Payment" which doesn't make sense since I haven't even used the vps for a month yet. Normally a host should email you the reason of suspension and not ignoring your support tickets!
Here's a screenshot of the product page 
And a screenshot showing support being ignored 
You can also check their facebook page which show other users also experience the same problem as me https://www.facebook.com/bigrobsweb anyway I'm filing a complaint to paypal and hope I get my money back